Frequently Asked Questions
- Are you a member of the Better Business Bureau? Yes, we are a member of the Better Business Bureau. We participate in their "Care" Program, which assures that should a claim arise, it will be handled quickly and fairly.
- What size trucks do you have? We have official size moving trucks which are 27 ft. plus attic space and tractors with 48 and 53 ft. custom trailers
- Do I need to empty out my drawers? Not usually. However, if your drawers are filled with anything other than clothing, you need to remove it.
- Can you disassemble and reassemble furniture? Yes, local moves based on hourly rates the cost included in the hourly rate. Long-distance moves there are a small fee.
- Can you provide protection for floors and doorways? Yes! We use floor runners and doorjamb protectors.
- Can you arrange furniture in my new home? Naturally. We’ll make sure you’re completely satisfied with your new home’s furniture arrangement before we leave.
- How can I keep the cost of my move down? By planning early. Eliminate items that you are not going to move. Have a garage sale or select items for the charity of your choice.
- When do you start your time? Moves on an hourly time start when the crew arrives at your home or office and ends when the job is complete.
- How do you determine the cost of a long distance move? We take into account the distance between destinations, the volume and weight of the goods being carried.
- Can you move out of state? Yes, we have interstate and intrastate authority, which means we can move you anywhere in the country.
- Is your company licensed and insured? Yes, we are licensed and insured. Your items are covered during the entire move.
- Are the people servicing the move contract labor or actual employees? The movers at General Moving CO. Inc. consist of fully trained employees and drivers.
